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Last week I received an email through my hotmail account announcing
I’ve been a customer for 10 years. What’s surprising to me about this
is that the email went on to advertise their additional services. All
fine and good in the business world I guess. I found myself thinking
though – “where’s my gold pen?” and isn’t there any freebie as part of these
congratulations?
Hotmail have delivered advertising to me and also received funds for
additional services I’ve bought.

On the flip side, I am possibly being childish about the fact that
I’ll more-than-likely never be with an employer long enough to receive
the gold pen for 10 years of service. Perhaps I’ll have to buy one
for myself!

Hotmail – any thoughts?

What about you – have you received a gold pen or do you want to
receive one?

Happy days to you.
Sam